Deliveries
Darren Jenkins2019-02-14T08:46:59+01:00How Will My Order Be Delivered?
We will ship your order using the fastest, safest, and most reliable method possible. We will select the appropriate dispatch method and carrier when you order. It is not possible to choose a carrier or dispatch method. Please see below for further carrier information.
Small Parcel Delivery
Most products are delivered by 3rd party parcel couriers. Upon dispatch, we will notify you via email with the tracking details. The courier will be in touch directly with the details, and, as a 3rd party courier please understand we cannot control their delivery schedules.
One-Man Delivery
Some larger items will be delivered by specialist carriers. Upon dispatch we will email and/or text you with detailed delivery instructions and an estimated delivery date. We will provide a tracking number so that you can track your package(s).
Two-Man Delivery
The largest items will be handled by specialist carriers with two-person delivery teams. As Standard we will take your item to the room of your choice, and allow you to check the item. The orders team will contact you direct to talk you through the process and details of the courier.
Upon dispatch we will email you with detailed delivery instructions and an estimated delivery date.
*We will not deliver your item without confirming the date and 4 hour time slot first.*
When Will My Order Arrive?
Delivery will differ dependent on the size and nature of the item. After order placement, we will reconfirm those estimated dispatch and delivery dates on our order confirmation via email. Additionally, you will receive a phone call from the orders team to thank you for your order, and discuss the fastest, and safest delivery option available.
Upon dispatch we will send you a tracking number to track your package to your delivery point as well as update you with a more accurate delivery date.
Delivery Times
- Small Items Under €100 take 7-14 Days
- One Man Larger Items take 14-21 Days
- Larger Items that require a 2 Man Delivery take 14-21 Days
- Made to order items 6-8 weeks
Bespoke Furniture Delivery Times
On all made to order bespoke Sofas, Dining Chairs, Beds & Wall Art we give a lead time of 6-8 weeks. Upon ordering, you will be contacted by the orders team, to confirm your order and give you an accurate lead time. When ready and upon dispatch you will receive another phone call/ email to confirm the delivery process & time. You can expect delivery of a made to order items to be 6-8 weeks from the date of ordering.